Process Intelligence and automation

Discover how our services and partners eliminate friction, enhancing efficiency and collaboration for your business.

Celonis Process Mining

At Voglio, we specialise in creating a Digital Twin of Operations, allowing businesses to visualise and optimise their processes. Our Business Process Automation services streamline workflows, enhancing efficiency and productivity. Additionally, we ensure seamless Information Flow Control, providing organisations with complete oversight of their data.

Process Mining – This term includes value chain optimisation, securing processes, uncovering workflow, as well as notification/handling of deviations. Process Mining will be able to contribute to optimization in a number of phases and industries. Be it processes associated with i.a. "buy-to-pay", logistics, patient care, customer care, support, baggage handling, etc.

What if you could see how all activities in the organization play on layers (and not on layers) in a graphical tool based on objective information and in real time? What could you have accomplished? For many, this is a dream, but the dream is actually realizable. With this approach, it is possible to see how the organization delivers based on defined KPIs. What activities are carried out? Which tasks stop? How long do things stay?

Use cases:

Improvement of processes by algorithmic process discovery and analysis

Improving audit and compliance by comparing processes, doing analyzes and validations

Improve process automation by discovering and validating opportunities

Support digital transformation by connecting strategy to the operational

Improvement and optimization of resource use

In Process Mining you hunt as much for the unknown pattern as for the known. You must therefore have tools that can present what you do not know about in a simple way, one that facilitates drilldown in the case, as well as that can automatically count and monitor these patterns.

When new varieties are introduced, they are also included in the visualization and in the reports. This makes it possible to "route" messages internally and externally. The system takes action automatically (e.g. approve/reject with third parties to ensure proper follow-up in the processes).​​

To be able to do Process Mining you need access to various data sources; preferably automatically and in real time. This is ensured by means of good integration solutions. The systems used in the organization contain log data that provide date/time stamps on activities that are carried out.
To ensure continuous improvement, access to these systems and their respective databases is a prerequisite for success with the projects - both today and tomorrow!

You also have the opportunity to collect data from desktop applications and turn them into understandable behavior patterns that you can analyze. You thus get a complete picture of the process by also seeing how the employees' actions in applications, spreadsheets, websites and other tools (which are trusted) affect process results. This uncovering will in turn facilitate a simplification of the user interface, automation of repetitive tasks, uncover deviations at an earlier stage and initiate necessary activities to remove bottlenecks. Together, these mechanisms will "harden" the processes and facilitate easier implementation of improvement projects.

Financial

Celonis Process Intelligence optimizes financing processes by identifying inefficiencies, automating workflows, enhancing compliance, and reducing costs for improved financial performance

Sales

Celonis Process Intelligence optimizes sales by identifying bottlenecks, improving lead-to-cash workflows, enhancing pipeline visibility, boosting efficiency, and driving revenue growth.

Procurement and logistics

Celonis Process Intelligence improves procurement by identifying inefficiencies, optimizing supplier management, enhancing compliance, reducing costs, streamlining workflows, and boosting performance.

S&OP

Celonis Process Intelligence optimizes Sales and operations planning (S&OP) by enhancing data integration, aligning supply-demand planning, improving forecasts, reducing inefficiencies, and driving decision-making.

Our services related to Celonis

GDPR & Data Quality

Master Data Management and Data Governance provide updated systems and correct information. A project touches people, technologist

Features
  • Governance
  • Transparency
  • Reporting

Reporting

Real-time management information and end-to-end overview related to the company's various KPIs (e.g. finances, customer satisfaction, employee satisfaction and processes)

Features
  • KPI
  • Process Intelligence
  • Visualization
  • Integration
  • WEB

Automation

Rules and machine learning remove bottlenecks. This results in efficient case management, satisfied customers and better financial results

Features
  • No/Low-Code
  • Cloud platform
  • Speed in development and changes
  • Security
  • Updated

Modeling

Overview of the value creation and the operational. See process improvement over time as measures are implemented

Features
  • Goals
  • Monitoring
  • KPI
  • Evaluation
  • Process Intelligence

Visualization

Always up-to-date, objective representation of the company's activities, time consumption and proceedings. From portal, to BI, to Process Mining -> finds out what your processes really look like

Features
  • Cloud platform
  • BI
  • Process Intelligence
  • Reporting

Design

Definition of services, content, roles and responsibilities. Ensure interaction with suppliers in a multi-supplier landscape.

Features
  • Requirements
  • Discovery
  • Design
  • Implement

Analysis

Analyzes and describes today's value chains. Where can we remove friction?

Features
  • BI toolkit
  • Process Mining
  • Process Intelligence
  • Automation
  • Reporting

Voglio is a Celonis partner
Process: Optimizing order handling with Celonis

Effective order management is essential to deliver on customer promises, reduce costs and ensure a seamless experience. But with increasing customer demands and complex supply chains, keeping up can be challenging. By using Celonis' Process Mining technology, companies can gain complete insight into their order processes. Celonis makes it possible to identify and remove bottlenecks such as credit blocks, delivery delays and manual order changes. This leads to fewer delays, reduced costs and a better customer experience. Is your order handling process as efficient as it could be? With Celonis, you can discover hidden inefficiencies and optimize for success. Read more about order handling here: Celonis Order Management Solutions | Celonis

Customer case: Celonis has contributed to a 60% reduction in manual process interruptions

PepsiCo used Celonis to transform its complex business processes, and the results speak for themselves. By using process mining, PepsiCo achieved a 60% reduction in manual process interruptions, which not only increased efficiency but also freed up significant resources. Celonis' insight helped to harmonize the processes globally, which resulted in a more coherent and agile operation. This collaboration has strengthened PepsiCo's ability to innovate and meet tomorrow's challenges with greater confidence. Read more about the case study here: Celonis og PepsiCo.

Market: Celonis ranked number 13 on the Forbes Cloud 100

Celonis has secured a strong 13th place on the Forbes Cloud 100 list, which highlights the most influential private cloud solutions companies globally. This achievement underscores Celonis' pioneering impact in process intelligence and how their platform continues to revolutionize business operations worldwide. For more information, read the full article here:

Celonis på Forbes Cloud 100.

Technology: Data from the operational

Process Mining uses data from IT systems to analyze and improve business processes. Celonis is a leading platform that makes this possible by visualizing processes in real time. This reveals inefficiencies and bottlenecks, and gives companies the opportunity for continuous improvement and increased profitability. By understanding and optimizing workflows, Celonis can transform businesses and unlock hidden value. Read more about how Celonis can help your company:

What is Process Mining? | Celonis | Process Mining Software

Market: Discover the power of Process Mining with Celonis

In a world full of data, the ability to understand and optimize business processes is essential. Celonis, a market-leading platform in Process Mining, allows companies to leverage their data to gain deep insight into how processes actually work. By identifying bottlenecks and inefficiencies in real time, Celonis gives companies the opportunity to improve operations, increase productivity and drive innovation. Explore how this technology can transform your business. Read more about how Celonis can help your company: Celonis Process Mining

What is Process Mining? | Celonis | Process Mining Software

Product: Celonis and Process Mining

What if you could quickly uncover hidden value in your processes and eliminate inefficiencies that hinder growth? With services from Voglio and Celonis' Process Mining technology, you can easily identify and measure the impact of these inefficiencies, while demonstrating the value of the improvements you make. By gaining deeper insight into your processes, you can clearly show how adjustments lead to measurable results both before and after implementation. Turn your processes into a competitive advantage by utilizing this powerful solution. Read more here: What is Process Mining? | Celonis | Process Mining Software

Process: Optimize purchasing processes with Celonis

Optimize purchasing processes with Celonis

Over 620 of the world's most successful purchasing departments use Celonis to optimize their processes. Examples include Vodafone, which achieved 96% correct purchase orders on the first attempt, and Accenture, which improved its Request-to-order cycle time by 50%. Celonis empowers procurement teams to achieve such results by providing deep insight into processes, enabling smarter decision-making and increased efficiency.

For more information about Celonis and how they can assist with procurement, read here: Celonis for Procurement.

Services

Our world class partners

At Voglio, we offer a suite of services designed to empower businesses through digital transformation. Our solutions enable seamless integration and optimisation of processes, ensuring efficiency and control.

Our eco-partners

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Contact Us

We’re here to assist you with any inquiries.

Email

Reach us at
voglio@voglio.no

Phone

Call us at
+47 21 45 65 50

Office

Klingenberggata 7A, 0161, Oslo, Norway