Celonis Process Mining
Discover how our services and partners eliminate friction, enhancing efficiency and collaboration for your business.
We are proud to be working with Celonis, the global market leader in Process Mining. Celonis has an impressive track record of being used by 50% of the top 200 of the Forbes Global 2000! We create together solutions that our clients love for a competetive price.
At Voglio, we specialise in creating a Digital Twin of Operations, allowing businesses to visualise and optimise their processes. Our Business Process Automation services streamline workflows, enhancing efficiency and productivity. Additionally, we ensure seamless Information Flow Control, providing organisations with complete oversight of their data.
What is Process Mining ?
Every company regardless of its size or industry consists of several operational processes, such as Procurement, Sales and Customer Service. Typically these business processes are carried out by employees supported by IT systems, but today even more of them are automated with algorithms. Digital footprints of process executions are saved to massive databases.
Process Mining is a cutting-edge AI technology that combines event logs from business systems creating Digital Twins of actual processes, capturing all their countless variations. Insights from Process Mining analysis solve the problem of not knowing how businesses actually work, enabling curious and change-oriented minds to improve and permanently fix their day-to-day operations. In terms of both process discovery and process validation, Process Mining is a technological revolution. It's also system-agnostic, meaning that it can be used in pretty much any process and system out there, as long as data is available.
How can Process Mining benefit your organisation ?
Process Mining helps organisations to improve their productivity, save money, free up working capital and make customers happier.
On-boarding AI with Process Mining has never been easier. Celonis has been used for years by leading companies around the world, meaning that solution blueprints exist, and its user community does good job in spreading practical ideas. Although every process implementation is tailored to fit unique requirements of each company, ready-made Celonis apps and system-specific process connectors keep project costs down and make implementations quick.
Some key benefits from Process Mining
- Data-driven decision making supported by Celonis' visualisation of actual business processes with all deviations
- Cost reductions from being able to optimise processes, eliminate manual rework, identify bottlenecks and automate tasks
- Compliance and Risk Management support from advanced process discovery and validation capabilities to ensure internal controls and policies are followed
- For process weaknesses that can't be fully fixed by changing the way of working, monitoring in Celonis can be configured to send notifications when unwanted activities are happening.
To any business process or industry
Procurement & Purchase-to-Pay
- First-Time Right %
- Supplier On-Time Delivery %
- Contract Leakage
- Cash Discount and Payment Terms usage
- Duplicate invoices
- Spend Compliance/Segregation of Duties
- Monitoring Business Process Outsourcing SLAs
Sales & Order-to-Cash
- Touchless Orders %
- Customer On-Time Delivery %
- Revenue Leakage
- Time-to-Bill
- Returns and Crediting %
- Rush Orders
Insurance Claims Management
- Touchless Claims %
- Time to First Contact
- Claim Resolution Time
- Reserve Adjustments adherence
- Segregation of Duties
Success Criteria
1) Enthusiastic leaders with genuine interest in improvement
Similarly to Machine Learning and Large Language Models (= ChatGPT), Process Mining will not unlock your business potential with a press of a button. Deep understanding of context where you operate is a minimum requirement which won't be replaced by AI any time soon. Leaders need to be effective at leading change. When productivity is boosted by process improvements, think ahead what to do with the new level of resource liquidity.
2) On-going automation or transformation projects
Process Mining is great tool for evaluating current processes and aiding in redesigning them. This is true for both process transformation projects, but also when implementing new ERP systems. Continuous process monitoring in Celonis helps assessing the impact of transformation projects and demonstrating their value to leadership in a measurable way.
3) Good corporate governance and control over processes
Gaining lasting process improvements and automations with AI needs processes that are not broken to begin with. A certain maturity of system landscape and control environment needs to be in place.
4) Recognised and modern Internal Audit function
Process Mining is an exceptional fit for companies that have Internal Audit functions. It's by no means a requirement, but a definite success factor. For Internal Auditors having access to Celonis can significantly increase their ability to stay fresh and relevant, bringing concrete value to their deliverables.
We are here to help!
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Our services related to Celonis
Modeling
Overview of the value creation and the operational. See process improvement over time as measures are implemented
Features
- Goals
- Monitoring
- KPI
- Evaluation
- Process Intelligence
Visualization
Always up-to-date, objective representation of the company's activities, time consumption and proceedings. From portal, to BI, to Process Mining -> finds out what your processes really look like
Features
- Cloud platform
- BI
- Process Intelligence
- Reporting
Analysis
Analyzes and describes today's value chains. Where can we remove friction?
Features
- BI toolkit
- Process Mining
- Process Intelligence
- Automation
- Reporting
Effective order management is essential to deliver on customer promises, reduce costs and ensure a seamless experience. But with increasing customer demands and complex supply chains, keeping up can be challenging. By using Celonis' Process Mining technology, companies can gain complete insight into their order processes. Celonis makes it possible to identify and remove bottlenecks such as credit blocks, delivery delays and manual order changes. This leads to fewer delays, reduced costs and a better customer experience. Is your order handling process as efficient as it could be? With Celonis, you can discover hidden inefficiencies and optimize for success. Read more about order handling here: Celonis Order Management Solutions | Celonis
PepsiCo used Celonis to transform its complex business processes, and the results speak for themselves. By using process mining, PepsiCo achieved a 60% reduction in manual process interruptions, which not only increased efficiency but also freed up significant resources. Celonis' insight helped to harmonize the processes globally, which resulted in a more coherent and agile operation. This collaboration has strengthened PepsiCo's ability to innovate and meet tomorrow's challenges with greater confidence. Read more about the case study here: Celonis og PepsiCo.
Celonis has secured a strong 13th place on the Forbes Cloud 100 list, which highlights the most influential private cloud solutions companies globally. This achievement underscores Celonis' pioneering impact in process intelligence and how their platform continues to revolutionize business operations worldwide. For more information, read the full article here:
Process Mining uses data from IT systems to analyze and improve business processes. Celonis is a leading platform that makes this possible by visualizing processes in real time. This reveals inefficiencies and bottlenecks, and gives companies the opportunity for continuous improvement and increased profitability. By understanding and optimizing workflows, Celonis can transform businesses and unlock hidden value. Read more about how Celonis can help your company:
What is Process Mining? | Celonis | Process Mining Software
In a world full of data, the ability to understand and optimize business processes is essential. Celonis, a market-leading platform in Process Mining, allows companies to leverage their data to gain deep insight into how processes actually work. By identifying bottlenecks and inefficiencies in real time, Celonis gives companies the opportunity to improve operations, increase productivity and drive innovation. Explore how this technology can transform your business. Read more about how Celonis can help your company: Celonis Process Mining
What is Process Mining? | Celonis | Process Mining Software
What if you could quickly uncover hidden value in your processes and eliminate inefficiencies that hinder growth? With services from Voglio and Celonis' Process Mining technology, you can easily identify and measure the impact of these inefficiencies, while demonstrating the value of the improvements you make. By gaining deeper insight into your processes, you can clearly show how adjustments lead to measurable results both before and after implementation. Turn your processes into a competitive advantage by utilizing this powerful solution. Read more here: What is Process Mining? | Celonis | Process Mining Software
Optimize purchasing processes with Celonis
Over 620 of the world's most successful purchasing departments use Celonis to optimize their processes. Examples include Vodafone, which achieved 96% correct purchase orders on the first attempt, and Accenture, which improved its Request-to-order cycle time by 50%. Celonis empowers procurement teams to achieve such results by providing deep insight into processes, enabling smarter decision-making and increased efficiency.
For more information about Celonis and how they can assist with procurement, read here: Celonis for Procurement.
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